Founded in 1995, Everrich is the largest duty free shop in Taiwan. Utilizing professional, innovative, progressive, and globalized strategies, Everrich has built a wide array of multi-functional, diverse, and creative public facilities at Taiwan’s international airports, including Taoyuan, Songshan, Taichung, and Kaohsiung. Tenten worked with Everrich to create a new digital identity and create a way for users to shop Everrich products online.
To create an online shopping solution for Everrich, our team worked to create a way for users to pre-order products from the Everrich website and to pick-up once at the airport. We designed a clean & minimal website that reflects the values of Everrich, Customer & Quality driven. We purposfully created a website that showcased the product and it’s quality clearly.
Shopping online and picking-up at the airport is still quite a new concept for duty free stores around the world. Thus we created in-website animations and small guidelines explaining the process and procedures to effectively explain the process to new users.
You are asked for your flight number during checkout, so we can notify you of your flight 1-2 hours before departure. So you never need to remember to pickup your order again. The highly efficient design and flow delivers a user centered shopping experience.
More than half of all online shoppers browse products on their phone, and expect the mobile experience to be as good as desktop. To cater to this behavior, our website was designed accordingly. The experience is unbroken on all mediums of all sizes.